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Product safety information
The safety of our customers is paramount. On this page you'll find details of any safety issues relating to product safety and links on what to do next.
Registering your product
Registering your Currys purchases and keeping up to date on the latest safety advice doesn't need to be a big job. We've compiled everything you need to know in two short points, to make sure you and your family are safe at home.
Always keep a hold of your sale receipt. It's an important record of your purchase, and it'll display the contact details we hold for you - just in case we need to get in touch. If you've misplaced your original receipt, the details are incorrect, or you just want peace of mind, you can follow the second step below.
Currys exclusive products
If you have any Essentials (Currys Ess), Logik, JVC (television, soundbar or home audio), Kenwood (microwave, cooker, dishwasher, refrigeration or laundry) or Acer (tablet) these products are made exclusively for Currys.
In the unlikely event of a safety recall, you can rest assured that we'd contact you directly - providing you supplied us with your name and address at the time of purchase.
If you're unsure if you provided these details, have moved home, or you're not the original purchaser, then you can use the link below to register your details.
Need help finding your model and serial number?
Register Currys exclusive products
All other brands
Details can be found of how to register on the packaging or in the manual that came with the product. You can also visit the manufacturer's website for further information.
You can also find guides and advice on keeping your home safe by visiting Register My Appliance. Here you’ll find links to most of the UK’s top-selling kitchen appliances brands, heating, floorcare, waste disposal and ventilation equipment.
Product safety is of paramount importance to us. Make sure you stay up to date and informed by checking with Electrical Safety First. Here you’ll find all the key safety information about your product, as well as guides and advice on keeping your home safe.
Product safety notices
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Large appliances (11)
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Small appliances (6)
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Home & outdoor (5)
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Computing & Gaming (1)
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Cameras, phones & smart tech (2)
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TV & Audio (3)
Hisense Heat Pump Tumble Dryers
Product Safety Alert
Corrective Action Programme: Internal wiring damage presenting risk of overheating and potential hazard
Announced August 2025
| Details |
|---|
| Hazard | The compressor wiring harness may become damaged due to contact with the support drum wheel. This can lead to overheating and potential hazards. |
| Corrective action |
Hisense have initiated an in-home modification programme for products in scope of the safety issue. |
For full details and what to do next click here.
Montpellier - Integrated heat pump tumble dryers
Product Safety Alert
Corrective Action Programme: – Internal short circuit presenting risk of fire
Announced May 2025
| Details |
|---|
| Hazard | The product presents a risk of fire as it is possible for an internal short circuit to occur during normal use, causing the tumble dryer to ignite. |
| Corrective action | Montpellier has initiated a modification programme. Owners are strongly advised to stop using the product immediately.
UPDATE 1st August 2025: Owners of appliances in scope of this Safety Report, which have been modified before 1 August 2025, are warned that a fire risk still exists, and that they should stop using the products immediately. |
For full details and what to do next click here.
Haier – Candy, Haier, Hoover, Baumatic & Iberna - Integrated tumble dryers
Product Safety Alert
Corrective Action Programme: – Internal short circuit presenting risk of fire
Announced January 2025
| Details |
|---|
| Hazard | The issue relates to two manufacturing variations which, when found together, can result in the product catching fire when it is in use. |
| Corrective action | Haier has initiated a modification programme. Owners are strongly advised to stop using the product immediately.
UPDATE 1st August 2025: Owners of appliances in scope of this Safety Report, which have been modified before 1 August 2025, are warned that a fire risk still exists, and that they should stop using the products immediately. |
For full details and what to do next visit Haier.
Whirlpool – Cannon, Hotpoint , Indesit gas cookers
Product Safety Alert
Corrective Action Programme: Component failure presenting risk of a gas escape
Announced December 2024
| Details |
|---|
| Hazard | The issue relates to a component used in a small number of gas cookers. The concern is a potential risk of a gas leak from the lid shut-off valve following repeated product use over time affecting a batch of units produced between October 25th and November 22nd 2024. |
| Corrective action | Whirlpool have initiated an in-home service programme to replace the component for products in scope of the safety issue. |
For full details and what to do next visit Hotpoint/Indesit.
Belling - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob Elbow Joints presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Belling gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Belling have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next visit Glen Dimplex Ireland.
Belling – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next visit Belling (Glen Dimplex).
Stoves – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next visit Stoves (Glen Dimplex).
New World – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next visit New World (Glen Dimplex).
Whirlpool – Hotpoint and Indesit Washing Machines
Product Safety Alert
Corrective Action Programme: Door lock system presenting risk of fire
Announced December 2019
| Details |
|---|
| Hazard | On certain washing machines, when the heating element in the washing machine is activated, a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire. |
| Corrective action | Whirlpool have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next visit the Whirlpool website.
Logik – Tumble Dryer
Product Safety Alert
Corrective Action Programme: Top cover deformed presenting risk of fire
Announced October 2019
| Details |
|---|
| Hazard | Top cover on some products can become deformed if subjected to significant weight placed on top of it. If liquid is spilt on a deformed cover, the liquid could drip inside the appliance, this could cause an electrical short circuit which may mean the machine stops working or, in an extreme case, a fire. |
| Corrective action | A modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here (PDF).
Whirlpool – Creda, Hotpoint and Indesit Tumble Dryers
Product Safety Alert
Corrective Action Programme: Build-up of lint presenting risk of fire
Announced November 2015
| Details |
|---|
| Hazard | Excess fluff can come into contact with the heating element and present a risk of fire. |
| Corrective action | Whirlpool have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next visit Hotpoint.
Versuni - Philips Pressurised Steam Generator irons. Product models: Starting with PSG8 and GC96
Product Recall
Steam leakage presenting risk of burns or impact injuries
Announced August 2025 - updated December 2025
| Details |
|---|
| Hazard | Manufacturing defect in the weld seam of the boiler that generates the steam which may result in injuries like burns or impact-related injuries. |
| Corrective action | Versuni is voluntarily recalling products in scope of the safety issue. Users should stop using the product immediately. |
For full details and what to do next visit Garment Care Perfectcare 8000 9000 Elite Recall | Philips.
Rechargeable blender “Nutribullet Go” model NBG-100
Product Recall
Overheating during charging presenting risk of fire
Announced March 2025
| Details |
|---|
| Hazard | The issue relates to isolated batteries that could overheat during charging, creating a potential fire risk. |
| Corrective action | Nutribullet have initiated a voluntary programme to replace products in scope of the safety issue. |
For full details and what to do next click here.
BlendJet 2 Portable Blender
Product Recall
Presenting a risk of fire and injuries
Announced December 2023
| Details |
|---|
| Hazard | BlendJet has detected two manufacturing defects in affected units. The blade may break off and can produce sharp blade pieces, presenting a risk of injuries. Additionally, the battery may overheat, presenting a risk of fire. |
| Corrective action | The product has been recalled from end users. |
For full details and what to do next visit Blendjet.
Beldray – Revo Cordless Vacuum
Product Recall
BS DC Adaptor presenting a risk of fire and electric shock
Announced November 2023
| Details |
|---|
| Hazard | Faulty DC Adaptor, may cause the back of the DC adaptor to come off. |
| Corrective action | Ultimate Products has initiated a voluntary recall programme to replace the DC adaptor supplied with the Beldray Revo Cordless Vacuum, Beldray Revo Cordless Pet Plus Vacuum, Beldray Revo Digital Vacuum. |
For full details and what to do next visit Beldray.
Salter – Hand Vacuum Cordless
Product Recall
BS DC Adaptor presenting a risk of fire and electric shock
Announced November 2023
| Details |
|---|
| Hazard | Faulty DC Adaptor, may cause the back of the DC adaptor to come off. |
| Corrective action | Ultimate Products has initiated a voluntary recall programme to replace the DC adaptor supplied with the Salter hand Vacuum Cordless. |
For full details and what to do next visit Salter.
KitchenAid – 1.7 litre electric kettles
Product Recall
Handle presenting a risk of injury
Announced February 2018
| Details |
|---|
| Hazard | The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard. |
| Corrective action | Recall of the product in scope of the safety issue. |
For full details and what to do next click here (PDF).
Zimx – Zimx ZX Flash Kids Electric Scooter EAN 5060396831225
Product Safety Alert
Updated safety advice : Improved daily care and maintenance for the scooter to aid with the continued safe use of the product
Announced January 2025
| Details |
|---|
| Hazard | Updated safety advice to ensure the stability of the handlebar. |
| Corrective action | Where possible an addendum and Allen key have been sent to existing customers. |
For full details on the additional advice please click here (PDF).
Pure Electric Pure Advance & Flex E-Scooters
Product Recall
Handlebars may fold whilst riding presenting a risk of injuries
Announced October 2023
| Details |
|---|
| Hazard | Pure Electric has identified a potential problem with the toggle that is used to release and fold the handlebars. The products present a risk of injuries as the toggle that is used to release and fold the handlebars may fold whilst riding causing an accident. |
| Corrective action | Pure Electric have launched a modification programme. |
For full details and what to do next click here (PDF).
Pure Electric Pure Advance & Flex E-Scooters
Product Recall
Handlebar grips can become loose presenting a risk of injury
Announced May 2023
| Details |
|---|
| Hazard | Pure Electric has identified a potential problem with the handlebar grips on the PURE ADVANCE range becoming loose and posing potential injury hazards. The affected batch includes ADVANCE and ADVANCE+ products sold between March 1st – May 10th 2023 |
| Corrective action | The product has been recalled from end users. |
For full details and what to do next click here (PDF).
Bluebell Baby monitors
Product Recall
Potential risk of the child not being monitored correctly
Announced May 2023
| Details |
|---|
| Hazard | The app that supports the monitor system is no longer functioning correctly. This means that there is a potential risk of the child not being monitored correctly. |
| Corrective action | Recall of the product on Bluebell baby monitors with accompanying app. |
For full details and what to do next click here (PDF).
IconBIT Mekotron 6 Hoverboard HB-0060
Product Recall
Manufacturing defect with power supply unit presenting risk of fire
Announced July 2019
| Details |
|---|
| Hazard | The power supply unit can result in damage to the mains socket or to the power supply itself which in turn could cause a fire. |
| Corrective action | Recall of the product in scope of the safety issue. |
For full details and what to do next click here (PDF).
HP – Notebook computer and mobile workstation
Product Recall
Battery overheating presenting a risk of fire and injury
Announced August 2019
| Details |
|---|
| Hazard | Batteries have the potential to overheat, posing a fire and burn hazard to customers. |
| Corrective action | Corrective action programme, battery replacement by an authorised technician. |
For full details and what to do next visit HP.
Belkin - Auto-Tracking Stand Pro (MMA008) and Power Bank 20K (BPB002)
Product Recall
Can overheat presenting risk of fire
Announced November 2025
| Details |
|---|
| Hazard | A manufacturing defect may cause the products’ lithium-ion cell components to overheat, which could pose a fire hazard. |
| Corrective action | The product has been recalled from end users. Users should stop using the product immediately. |
For full details and to access the Belkin online recall claim form, please visit: https://www.belkin.com/support-article/?articleNum=337290.
Nikon – Binocular and Fieldscope
Product Recall
Does not conform to REACH regulation
Announced June 2022
| Details |
|---|
| Hazard | The product presents a chemical risk as the straps associated with a range of Nikon products have been reported as being in breach of the REACH Regulations by having excess PAH’s. |
| Corrective action | Hazard: Nikon will replace the affected straps free of charge regardless of the warranty period. |
For full details and what to do next click here (PDF).
JVC Televisions : Models manufactured between November 2024 and November 2025.
Safety notice
Non-compliant fuse in mains lead
Announced April 2026
| Details |
|---|
| Affected models |
JVC LT-32CT150 JVC LT-55CF630 JVC LT-50CT650 JVC LT-40CT450 JVC LT-55CT650 JVC LT-43CT450 JVC LT-32CF230 JVC LT-43CT650 JVC LT40CF330 JVC LT-65CT650 JVC LT43CF330 JVC LT-32CT150(A) JVC LT43CF630 JVC LT-50CT650(A) JVC LT-65CF630 JVC LT43CT450(A) |
| Hazard | The issue relates to the fuse in certain power cables not complying with the relevant safety standards and in the event of a failure in the electrical system, there is a rare possibility of a fire hazard. |
| Corrective action | Although the power cable and fuse have been identified as low risk and the majority of products are not affected, we are committed to the safety of our customers and are asking anyone who has purchased one of the above products to visit the link below to check whether their JVC TV matches with the serial numbers of affected products. For any affected product a replacement power cable or replacement fuse will be sent free of charge. |
For further details with checking if you have bought an affected product, please visit: https://tvcable.pacificawarranty.com/welcome
Toshiba Televisions : Models manufactured between November 2024 and November 2025.
Safety notice
Non-compliant fuse in mains lead
Announced April 2026
| Details |
|---|
| Affected models |
TOSHIBA 32WF2F53DB TOSHIBA 50QF5D53DB TOSHIBA 32WV2553DB TOSHIBA 50UF3F53DB TOSHIBA 40LF2F53DB TOSHIBA 55QF5D53DB TOSHIBA 40LV2553DB TOSHIBA 55UF3F53DB TOSHIBA 43LV2E63DB TOSHIBA 65QF5D53DB TOSHIBA 43QF5D53DB TOSHIBA 65UF3F53DB TOSHIBA 43UF3F53DB TOSHIBA 70QF5D53DB |
| Hazard | The issue relates to the fuse in certain power cables not complying with the relevant safety standards and in the event of a failure in the electrical system, there is a rare possibility of a fire hazard. |
| Corrective action | Although the power cable and fuse have been identified as low risk and the majority of products are not affected, we are committed to the safety of our customers and are asking anyone who has purchased one of the above products to visit the link below to check whether their Toshiba TV matches with the serial numbers of affected products. For any affected product a replacement power cable or replacement fuse will be sent free of charge. |
For further details with checking if you have bought an affected product, please visit: https://tvcable.pacificawarranty.com/welcome
Panasonic Televisions
Safety notice
Non-compliant fuse in mains lead
Announced April 2026
| Details |
|---|
| Affected models |
PANASONIC TB-32S45AEY PANASONIC TB-40S45AEY PANASONIC TB-43W61AEY PANASONIC TB-50W60AEY PANASONIC TB-50W61AEY PANASONIC TB-55W61AEY PANASONIC TB-65W61AEY PANASONIC TV-32S55AEY PANASONIC TV-43W80AEY PANASONIC TV-43W85BEY PANASONIC TV-48Z80AEY PANASONIC TV-50W85BEY PANASONIC TV-55W85BEY PANASONIC TV-65W80AEY |
| Hazard | The issue relates to the fuse in certain power cables not complying with the relevant safety standards and in the event of a failure in the electrical system, there is a rare possibility of a fire hazard. |
| Corrective action | Although the power cable and fuse have been identified as low risk and the majority of products are not affected, we are committed to the safety of our customers and are asking anyone who has purchased one of the above products to visit the link below to check whether their Panasonic TV matches with the serial numbers of affected products. For any affected product a replacement power cable or replacement fuse will be sent free of charge. |
For further details with checking if you have bought an affected product, please visit: https://tvcable.pacificawarranty.com/welcome