Whether you’re looking for a new laptop, a washing machine or a TV, our in-store experts know our tech inside out and you can video call with them while you shop online. And you can do it from the comfort of your sofa.
Our experts are here to help with any laptop, TV or household appliance buying advice - all you need is a microphone.
On selected pages across the site you will see a popup asking if you need buying advice. You can then start a one way video call with one of our experts (don't worry, we can't see you!). Please accept the request to access your microphone so we can hear you.
There might be a brief wait while we connect you... our expert will then appear on screen. Fire away with any questions you have!
Once you’re happy you’ve got all the help you need, just hang up and complete your purchase online as normal.
Look out for the 'Need buying advice? Video chat with an expert now' option on site. Our experts are available throughout the day. We look forward to your call.
No, this is a one way video call. We can only hear you.
Please don’t share any personal or payment details during your chat. You won’t be asked for this info at any time.
This service is available for buying advice about laptops, TVs or household appliances. Maybe you’re struggling to choose one, or not sure about a particular feature? Give us a call to see if we can help.
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