Our tech experts (or techsperts as we call them) are just a tap away. Whether you’re looking for the latest laptop, washing machine's got you in a spin or you need advice on choosing a new telly – we are here to help.
Our experts are here to help with any laptop, TV or household appliance buying advice - all you need is a microphone.
On selected pages across the site you will see a popup asking if you need buying advice. You can then start a one way video call with one of our experts (don't worry, we can't see you!). Please accept the request to access your microphone so we can hear you.
There might be a brief wait while we connect you... our expert will then appear on screen (they’re all working from home at the moment). Fire away with any questions you have!
Once you’re happy you’ve got all the help you need, just hang up and complete your purchase online as normal.
Look out for the 'Need buying advice? Video chat with an expert now' option on site. Our experts are available throughout the day. We look forward to your call.
No, this is a one way video call. We can only hear you.
No, the service is completely anonymous.
This service is available for buying advice about laptops, TVs or household appliances. Maybe you’re struggling to choose one, or not sure about a particular feature? Give us a call to see if we can help.
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