See Tech. Talk Tech. Shop Tech.

Whatever you’re looking for, you can be sure our experts know our huge range of tech inside out. With ShopLive, you can video call with them while you shop online. It’s like going shopping with that friend of yours who really knows their tech. And you can do it all from the comfort of your sofa.

How it works

Our experts are here to help a huge range of tech buying advice - all you need is a microphone.

Get connected

On selected pages across the site you will see a popup asking if you need buying advice. You can then start a one way video call with one of our experts (don't worry, we can't see you!). Please accept the request to access your microphone so we can hear you.

Ask your questions

There might be a brief wait while we connect you... our expert will then appear on screen. Fire away with any questions you have!

Complete your purchase

Once you’re happy you’ve got all the help you need, just hang up and complete your purchase online as normal.

Look out for the ShopLive popup option on site. Our experts are available throughout the day. We look forward to your call.

Watch our videos to discover more about ShopLive


Will I be seen on the call?
Will I have to share my details?
What can I use it for?

Our ShopLive colleagues are here to provide personalised buying advice. Just like in our stores, we expect our colleagues to be treated with respect and will not tolerate any inappropriate or abusive behaviour towards them. Any such behaviour may result in the termination of your ShopLive session and further action, such as removal of your ability to access our websites and/or reporting to law enforcement authorities where appropriate or required by law. Unauthorised recordings of ShopLive are not permitted. Calls may be monitored.

These terms and conditions are in addition to our Terms of Use which can be found here and our Privacy Policy which can be found here.