Home installation

• We'll connect it to an existing Wi-Fi connection and install the relevant app on your smartphone and/or tablet.

• Give you a demo of the Smart features and functionality so you can confidently use it right away

Check that there’s clear access to your property and decide where you’d like your new appliance to go

You’ll need to check that there is clear access to your property, that the road is accessible for a small lorry and there is space to park. Also check that the route we’ll need to take to deliver your appliance is clear and accessible, taking in to account any doorways, narrow stairways, tight turns and obstacles.

There will need to be someone 18 or over at home who can sign for your delivery and installation.

Check the dimensions for the space where you would like your new appliance to go

You will need to measure the space where you would like your new appliance to go, and the route we’ll need to take to deliver it, so that you know what size is suitable. Each of our products have the measurements listed to help you find the right one for you.

Our installers are unable to make adjustments to cupboards or other furniture. Adjustments like this should be completed before they arrive.

Check what connections you have in your home

All connections should be accessible for our expert installers and not behind a cupboard or out of reach.

Dishwashers need to be connected to a cold-water feed and waste connection within 1.5 metres of the appliance. We will not be able to alter or adjust existing pipework or water connections, so you’ll need to contact a plumber to make any alterations or adjustments prior to installation.

An existing electrical socket should also be within 1.5 metres. All connections should be accessible for our crews and not behind a cupboard or out of reach. If the connections are in a cupboard then any items in front of them, such as crockery, should be clear before our team arrives.

Our Washing machines and washer dryers are all manufactured with a plug so that they can be plugged into a standard socket, however your current appliance may be hard wired. This is when the electrical cable is wired directly into the electrical connection. If this is the case, please phone us on 0818 810 575 once you have placed your order to let us know so that we can assign a correctly skilled team to complete this.

Have your WiFi ready

If you’re having a smart appliance installed then make sure you’ve got your WiFi network name and password to hand. You’ll also need access to the tablet or mobile device that you would like us to install and set-up any relevant apps to control your new smart appliance.

Check that there’s clear access to your property and decide where you’d like your new appliance to go

You’ll need to check that there is clear access to your property, that the road is accessible for a small lorry and there is space to park. Also check that the route we’ll need to take to deliver your appliance is clear and accessible, taking in to account any doorways, narrow stairways, tight turns and obstacles.

There will need to be someone 18 or over at home who can sign for your delivery and installation.

Check the dimensions for the space where you would like your new appliance to go

You will need to measure the space where you would like your new appliance to go, and the route we’ll need to take to deliver it, so that you know what size is suitable. Each of our products have the measurements listed to help you find the right one for you.

Our installers are unable to make adjustments to cupboards or other furniture. Adjustments like this should be completed before they arrive.

Check what connections you have in your home

All connections should be accessible for our expert installers and not behind a cupboard or out of reach. Make sure you have the correct supply outlet for the cooker you choose.

Check the environment

Make sure there's no combustible material behind the cooker location (for obvious reasons!). There shouldn't be any power points, switches, boilers or alarm sensors directly above a hob or cooker.

Have your WiFi ready

If you’re having a smart appliance installed then make sure you’ve got your WiFi network name and password to hand. You’ll also need access to the tablet or mobile device that you would like us to install and set-up any relevant apps to control your new smart appliance.

• We'll connect it to an existing Wi-Fi connection and install the relevant app on your smartphone and/or tablet.

• Give you a demo of the Smart features and functionality so you can confidently use it right away

Check that there’s clear access to your property and decide where you’d like your new appliance to go

You’ll need to check that there is clear access to your property, that the road is accessible for a small lorry and there is space to park. Also check that the route we’ll need to take to deliver your appliance is clear and accessible, taking in to account any doorways, narrow stairways, tight turns and obstacles.

There will need to be someone 18 or over at home who can sign for your delivery and installation.

Check the dimensions for the space where you would like your new appliance to go

You will need to measure the space where you would like your new appliance to go, and the route we’ll need to take to deliver it, so that you know what size is suitable. Each of our products have the measurements listed to help you find the right one for you.

Our installers are unable to make adjustments to cupboards or other furniture. Adjustments like this should be completed before they arrive.

Check what connections you have in your home

All connections should be accessible for our expert installers and not behind a cupboard or out of reach.

Fridge freezers may need to be connected to a cold-water feed and/or waste connection within 1.5 metres of the appliance. We will not be able to alter or adjust existing pipework or water connections, so you’ll need to contact a plumber to make any alterations or adjustments prior to installation.

An existing electrical socket should also be within 1.5 metres. All connections should be accessible for our crews and not behind a cupboard or out of reach. If the connections are in a cupboard then any items in front of them, such as crockery, should be clear before our team arrives.

Have your WiFi ready

If you’re having a smart appliance installed then make sure you’ve got your WiFi network name and password to hand. You’ll also need access to the tablet or mobile device that you would like us to install and set-up any relevant apps to control your new smart appliance.

Check that there’s clear access to your property and decide where you’d like your new appliance to go

You’ll need to check that there is clear access to your property, that the road is accessible for a small lorry and there is space to park. Also check that the route we’ll need to take to deliver your appliance is clear and accessible, taking in to account any doorways, narrow stairways, tight turns and obstacles.

There will need to be someone 18 or over at home who can sign for your delivery and installation.

An existing electrical socket should also be within 1.5 metres if possible. All connections should be accessible for our crews and not behind a cupboard or out of reach. If the connections are in a cupboard then any items in front of them, such as crockery, should be clear before our team arrives.

Check your cables and connections

• Check you have all the right accessories and cables (ie. HDMI, audio cables, extension leads, TV stand, etc).

• If it's a Smart TV, check that you have a working internet connection.

• If it's a Smart TV, double check whether it has built-in Wi-Fi. If not, make sure you've purchased the compatible dongle.