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Delivery charge summary  
  

1. We endeavour to deliver all small items per above however, during January Sale period, orders are subject to extended delivery times.  If this is the case, we will keep you informed and as soon as your order is dispatched from our warehouse you will receive an email notification with your tracking information.  

Small items delivery

·       Small items – such as cameras, TVs under 39-inches, printers, software, data storage, tablets and laptops – are delivered by our courier partner, DPD.

·       DPD’s standard delivery times are between 9am and 6pm, Monday to Friday, excluding bank holidays.

·       We aim to have all items delivered within 3-5 working days, however, please allow 4-7 days for extended bank holiday periods such as Easter and Christmas.

·       For security reasons we do not deliver to Parcel Motels. 

·       Please note:  DPD are not authorised to collect your old products for WEEE recycling. However, simply visit your local Currys PC World store with your old product and a valid receipt and a member of staff will be happy to assist you.

·       Track your order: For small items please visit DPD’s website and track your order using your unique tracking code specified in your confirmation email.

Large items delivery

·       Large products – such as TVs above 39-inches, washing machines and fridge freezers – are delivered by our Team Knowhow delivery team.  

·       Team Knowhow delivers five days a week – Monday to Saturday – between 8am and 6pm, anywhere in the Republic of Ireland with the exception of Donegal – where we deliver once a week – and island locations. 

·       The evening before your delivery is scheduled, a member of our Team Knowhow team will call you between 3pm and 6pm to advise you of your delivery time window. 

·       On the day of delivery our Team Knowhow driver will call you at least 30 minutes before arriving at the delivery address to give you an estimated time of arrival.  

·       Once we arrive at the delivery address, we will unbox your items and remove all packaging for recycling. We can also remove your old appliances for WEEE recycling free of charge.

·       If you would like us to install and demo your new appliance, our Team Knowhow installers can do this for a small fee.

·       Track your order: For large items, you can track your delivery through the Team Knowhow Track it portal. Simply insert your unique tracking code, specified in your confirmation email or instore receipt, and your telephone number.

Product availability

·       Occasionally, we may offer the option of ordering an item in advance if it’s out of stock at the time but more stock is on its way. We will let you know in advance the date of expected delivery if this is the case.

·       Please note, if you purchase two or more products at the same time, the items may have different availabilities and methods of delivery, in which case you may receive your items separately.

VAT and delays

·       Please be aware that we cannot offer VAT refunds to overseas customers ordering goods to be delivered to an Irish address. 

·       We always try to ensure that orders arrive on time, however sometimes delays occur during peak period, i.e. Christmas and Easter. If we become aware of any unexpected delays with your order we will let you know.