Back up your files with Cloud Storage from Team Knowhow. Every cloud has a silver lining If you are concerned about losing those precious memories, important data files and all your favourite music through theft, loss or general breakages then look no further than Cloud Storage from Team Knowhow. The Cloud Storage 2 TB Service automatically uploads files for 1 year. Your data will be backed up at our secure UK data centres and for added reassurance you can upgrade to our 5 year service for even more peace of mind. The Cloud Service automatically backs up your files online, easing worry when it comes to losing your favourite content. With both web and telephone support available you will be able to rest easy that your personal information is in safe hands. Supersized storage access This service provides 2 TB of available space for you to upload files, allowing for a huge number of pictures, videos, music and data to be stored. You'll be able to back up from five devices. As well as this, you will be able to access your files from wherever you are from any internet enabled computer, web browser, Smartphone or tablet, so if you have forgotten to take an important document with you on your travels, or want to show off your favourite videos anywhere in the world, the Team Knowhow Cloud Storage 2 TB Service will allow you to do soWith the Cloud Storage Service you will even be able to view your files remotely - access your favourite snaps from any internet enabled computer and edit them with retouching, thanks to our special image editor.Find additional support, and access our FAQs at:https://www.teamknowhow.com/discover/discover/cloud-storage-faqHow to Register My Cloud ProductTo register your Team Knowhow Cloud Storage you will need to:1. Log onto TeamKnowhow.com/CloudStorage2. Follow the onscreen prompts and enter your details in the boxes. You will need to register your card details but no payment will be taken at this point.In the SKU box you will need to enter your product number which is 638281In the TXN box you will need to enter your order confirmation number which will have been emailed to you.3. Follow the instructions on screen to complete your set up.Small print- Backup is supported from computer or mobile phone (Android / iOS only).- Android / iOS backup supports backup of photos/video data only. Mobile charges apply.- Streaming of DRM protected media (i.e. iTunes movie downloads) is not supported.
Small items (such as sat navs, cameras, laptops etc.)
€4.99 for entire order
3-5 working days1
Large items (such as large TV, washing machines etc.)
€19.99 for entire order
Up to 7 working days1
1. We endeavour to deliver all small items within 5 working days and large items within 7 working days however, during busy trading periods such as our Black Tag/Black Friday campaign or our January Sale period, orders are subject to extended delivery times. If this is the case, we will keep you informed and as soon as your order is dispatched from our warehouse you will receive an email notification with your tracking information.
Small items delivery
Small items – such as cameras, TVs under
39-inches, printers, software, data storage, tablets and laptops – are
delivered by our courier partner, DPD.
DPD’s standard delivery times are between 9am
and 6pm, Monday to Friday, excluding bank holidays.
aim to have all items delivered within 3-5 working days, however, please allow
4-7 days for extended bank
holiday periods such as Easter and Christmas.
· For security reasons we do not deliver
to Parcel Motels.
Please note: DPD are not authorised to collect
your old products for WEEE recycling. However, simply visit your local Currys PC World
store with your old product and a valid receipt and a member of staff will
be happy to assist you.
your order: For small items please visit DPD’s
website and track your order using your unique tracking code specified in
your confirmation email.
Large items delivery
Large products – such as TVs above 39-inches,
washing machines and fridge freezers – are delivered by our Team Knowhow delivery team.
· Team Knowhow delivers five days a week – Monday to Saturday – between 8am and 6pm, anywhere in the Republic of
Ireland with the exception of Donegal – where we deliver once a week
– and island locations.
The evening before your delivery
is scheduled, a member of our Team Knowhow team will call you between 3pm and
6pm to advise you of your delivery time window.
On the day of delivery our Team Knowhow driver
will call you at least 30 minutes before arriving at the delivery address
to give you an estimated time of arrival.
Once we arrive at the delivery address, we will
unbox your items and remove all packaging for recycling. We can also remove
your old appliances for WEEE
recycling free of charge.
If you would like us to install and demo your
new appliance, our Team Knowhow installers can do this for a small
your order: For large items, you can track your delivery through the Team Knowhow Track it portal. Simply insert your unique tracking code, specified in your
confirmation email or instore receipt, and your telephone number.
Occasionally, we may offer the option of
ordering an item in advance if it’s out of stock at the time but more stock is
on its way. We will let you know in advance the date of expected delivery if
this is the case.
Please note, if you purchase two or more
products at the same time, the items may have different availabilities and
methods of delivery, in which case you may receive your items separately.
VAT and delays
Please be aware that we cannot offer VAT refunds
to overseas customers ordering goods to be delivered to an Irish address.
We always try to ensure that orders arrive on
time, however sometimes delays occur during peak period, i.e. Christmas and
Easter. If we become aware of any unexpected delays with your order we will let
© DSG Retail Ireland Ltd, 39/40 Mount Street Upper, Dublin 2, Ireland
Incorporated in Ireland, a private company with issued shares. Registration Number 259460