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APPLE AppleCare Protection Plan - for MacBook Air & 13" MacBook Pro
  • Worldwide local repair service
  • Three years technical telephone support
  • On-site & carry-in repairs
  • Covers Mac computer & other hardware
  • Direct access to Apple experts
Product Code: 425386

  • Product DetailsBack to top
  • The AppleCare Protection Plan extends your coverage to 3 years, offering all the care and help you might need.

    Extended coverage

    Each MacBook includes 90 days of telephone and technical support, together with a one-year hardware repair coverage promise. The excellent Applecare Plan extends your coverage to three years from the original purchase date of your MacBook.

    The comprehensive package offers global coverage, with Apple able to help you wherever you are.

    Service and support from Apple experts

    If you have a problem with your MacBook, you can make the most of Apple's carry-in repair option and take your it to an Apple Retail Store or other Apple Authorised Service Provider*.

    If you would prefer not to carry it or you are far from a store, you can opt for onsite repair and request a technician come to your work site.

    Apple hardware coverage

    also offers repair coverage on various parts and labour, including your Mac computer, power adapter, RAM, AirPort Express base station, AirPort Extreme base station or Time Capsule**, and USB SuperDrive.

    It'll also cover an Apple display purchased with your Mac.

    Software support

    To give you even more peace of mind, Applecare gives you direct access to Apple experts about software questions, including using OS X operating system, Using OS X operating system and Printer connecting and AirPort networks.

    Take care of your precious MacBook with the AppleCare Protection Plan.

    *Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

    **Must be purchased within 12 months of Mac purchase.

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  • Delivery Charges & ServicesBack to top

  • Delivery charge summary  

    Item type

    Delivery charge

    Delivery timeline

    Small items (such as sat navs, cameras, laptops etc.)

    €4.99 for entire order

    3-5 working days

    Large items (such as large TV, washing machines etc.)

    €19.99 for entire order

    Up to 5 working days


    Small items delivery

    ·       Small items – such as cameras, TVs under 39-inches, printers, software, data storage, tablets and laptops – are delivered by our courier partner, DPD.

    ·       DPD’s standard delivery times are between 9am and 6pm, Monday to Friday, excluding bank holidays.

    ·       We aim to have all items delivered within 3-5 working days, however, please allow 4-7 days for extended bank holiday periods such as Easter and Christmas.

    ·       For security reasons we do not deliver to Parcel Motels. 

    ·       Please note:  DPD are not authorised to collect your old products for WEEE recycling. However, simply visit your local Currys PC World store with your old product and a valid receipt and a member of staff will be happy to assist you.

    ·       Track your order: For small items please visit DPD’s website and track your order using your unique tracking code specified in your confirmation email.

    Large items delivery

    ·       Large products – such as TVs above 39-inches, washing machines and fridge freezers – are delivered by our KNOWHOW delivery team.  

    ·       KNOWHOW delivers five days a week – Tuesday to Saturday – between 8am and 6pm, anywhere in the Republic of Ireland with the exception of Donegal – where we deliver once a week – and island locations. 

    ·       The evening before your delivery is scheduled, a member of our KNOWHOW team will call you between 3pm and 6pm to advise you of your delivery time window. 

    ·       On the day of delivery our KNOWHOW driver will call you at least 30 minutes before arriving at the delivery address to give you an estimated time of arrival.  

    ·       Once we arrive at the delivery address, we will unbox your items and remove all packaging for recycling. We can also remove your old appliances for WEEE recycling free of charge.

    ·       If you would like us to install and demo your new appliance, our KNOWHOW installers can do this for a small fee.

    ·       Track your order: For large items, you can track your delivery through the KNOWHOW Track It portal. Simply insert your unique tracking code, specified in your confirmation email or instore receipt, and your telephone number.


    Product availability

    ·       Occasionally, we may offer the option of ordering an item in advance if it’s out of stock at the time but more stock is on its way. We will let you know in advance the date of expected delivery if this is the case.

    ·       Please note, if you purchase two or more products at the same time, the items may have different availabilities and methods of delivery, in which case you may receive your items separately.

    VAT and delays

    ·       Please be aware that we cannot offer VAT refunds to overseas customers ordering goods to be delivered to an Irish address. 

    ·       We always try to ensure that orders arrive on time, however sometimes delays occur during peak period, i.e. Christmas and Easter. If we become aware of any unexpected delays with your order we will let you know.


© DSG Retail Ireland Ltd, Unit 9A, The Park, Carrickmines, Dublin 18, Ireland
Incorporated in Ireland, a private company with issued shares. Registration Number 259460